Privacy Policy

Lost Office Collaborative ("Lost Office," "we," "our," or "us") operates the website located at lostoffice.co (the "Site"). This Privacy Policy explains how we collect, use, and protect information about you when you visit our Site or interact with our services.

1. Information We Collect

Information you provide directly

When you fill out a form on our Site — such as a brochure request or inquiry form — we may collect:

• Your name
• Your email address
• Any other information you choose to include in your message

Information collected automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Pages visited and time spent on each page
• Referring website or source
• Browser type, operating system, and device type
• Approximate geographic location (country/city level)

This data is collected through Google Analytics 4 and is subject to Google's Privacy Policy. We use it in aggregate form to understand how visitors use our Site and improve our content and services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and send requested materials (such as our space brochure)
• Communicate with you about our services, events, and offerings
• Improve the content, design, and functionality of our Site
• Understand how people find and use our Site

We do not sell, rent, or trade your personal information to third parties.

3. Inquiry and Booking Forms

Inquiry and booking requests on our Site are processed through Planning Pod, a third-party event management platform. Information submitted through these forms is subject to Planning Pod's Privacy Policy. We use this service solely to manage event and space inquiries.

Brochure request forms are processed through Netlify Forms. Submitted information is stored temporarily in our Netlify account and forwarded to our team by email. We do not use this data for marketing without your consent.

4. Cookies

Our Site uses cookies — small text files stored on your device — for the following purposes:

• Analytics: Google Analytics uses cookies to track usage patterns. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Functionality: Some cookies are necessary for the Site to function correctly.

By using our Site, you consent to the use of cookies as described above.

5. Data Retention

We retain personal information submitted through our forms for as long as necessary to respond to your inquiry or fulfill the purpose for which it was collected. Analytics data is retained in accordance with Google Analytics' default retention settings (up to 14 months).

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of future communications from us at any time

To exercise any of these rights, contact us at hello@lostoffice.co.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before submitting any personal information.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lost Office Collaborative
5000 Old Main Street
Rocketts Landing, Henrico, VA 23231
hello@lostoffice.co
804.404.5801